Learn MemberHub

The way you need. The time you want.

There are several options for you to connect with our team and get the support or training your team needs. No matter your learning style or needs, we have you covered to make sure you get the most out of MemberHub.

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Daily Workshops for the Back-to-school Season

From July through September 2022, our team will offer various online workshops for our PTA leaders to connect and get started on MemberHub. These workshops are designed to be about 30 minutes and we offer each of them at various times. Whether you're a new leader who has never used MemberHub or a seasoned user looking to learn a new area of the product, we have class for you. You'll also get to meet our team members and PTA leaders who love and use the system every day!

GETTING STARTED WITH MEMBERHUB

Did your PTA just join MemberHub? Are you a brand new officer? This session is for you. We will cover how to log in and get started, plus provide a brief overview of all of MemberHub's amazing features.

FUNDRAISING THROUGH MEMBERHUB

Your MemberHub account includes a full suite of best-in-class online fundraisers with the lowest fees on the market. We'll show you how to make sure your organization is set up to use these amazing tools. Plus, you'll get an overview of each campaign type -- crowdfunding, auctions, a-thons, events, and more. You'll be on your way to earning more while working less!

GIVEBACKS: JOIN THE MAGICAL MOVEMENT

Join this live workshop to learn all about Givebacks, the cashback app that allows over 25,000 businesses to donate to your PTA.

ONLINE STORE & WEBSITE: BUILDING YOUR PUBLIC PRESENCE

Learn how to add anything to your online store -- spirit wear, donations, whatever you want! We will also show you the MemberHub website feature and how you can build a customized PTA website anyone can reach, without a login.

COLLECTING MEMBERSHIP DUES & STAYING IN PTA COMPLIANCE

Join us for a 30-minute session where we will dive into entering cash/check members, setting up memberships in your store, paying your membership dues to your state PTA, and the basics of uploading your compliance documents.

A TREASURER'S GUIDE TO MEMBERHUB

Newly elected treasurers, this workshop is for you! Topics include making state dues payments, reconciliation, and all things Stripe (fees, payouts, etc).

COMMUNICATION: MANAGING CONTACTS, NEWSLETTERS, & MESSAGES

Ready to engage with your supporters? Join this workshop to learn the difference between contacts and members, how to add contacts, contact management tips, and all of the ways MemberHub helps you communicate.

DOCUMENTATION & SUPPORT

The MemberHub Help Center has hundreds of detailed help articles that walk you through tasks step by step. You can search articles, live chat with customer support (when online), or send an email request for support. 

Visit the Help Center

VIDEO PLAYLIST

Didn't see what you need?

We also offer personal online meetings for organizations needing assistance with the initial setup of their site and online store. This includes help with configurations, best practices, and getting your Stripe account set up. If you need help with MemberHub Fundraisers, you can meet with a fundraising expert.

  Click here to schedule your setup meeting.